The rise of new online cremation providers in an unregulated marketplace can result in misleading or ambiguous marketing about the services they provide, let alone where they are located.

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Do Your Homework

It is important to do your homework when selecting a cremation provider. eziFunerals is an independent funeral site that provides free resources and information on its website, for cremation providers and consumers.

Not all cremation providers are the same, so it’s important that you do your homework. Shop around, research and make informed choices.


Beware of Flashy Advertising

We often receive calls from people who are shopping for funeral homes and comparing prices. It’s important to understand that some large online cremation companies have no industry background and are simply a coordinator of services, and don’t operate a funeral home, nor are they licensed to in some States.


How to Be Sure Your Cremation Provider is Legitimate

If you’re in need of a cremation provider, be sure to do due diligence to ensure that the company you choose is both reputable and service-oriented.

  1. Ask them where they’re located.
  2. Ask how long they’ve been in business.
  3. Ask for a face to face meeting with a funeral arranger.
  4. Ask them how they will care for your loved one – from collection to cremation.
  5. Ask if they have a funeral directors licence (in WA only).
  6. Consult an eziFunerals expert.

A trustworthy provider will be willing to answer any questions and provide all the information you need to make the best decision regarding end-of-life services for a loved one. Fore more information, read our article ‘How To Avoid A Funeral Scam’.



About eziFunerals

eziFunerals supports individuals and families cope with end of life decisions, death and funerals. We are an independent, Australian-owned and operated company. We are not part of any other funeral company. We do not conduct funerals.

Our member Funeral Directors are chosen for their knowledge, quality, service, personalisation and experience. They go above and beyond, and will take the time to support the family.

For more information or to make contact with a trusted Independent funeral director, call eziFunerals on 1300 236 402 or visit


The views and opinions expressed on posts are those of the author and do not necessarily reflect the opinions of eziFunerals and members. eziFunerals may receive commissions from Preferred Partners listed on our website. While every care has been exercised and the recommendations and other statements herein are based on information believed to be accurate and reliable, no liability, (unless required by law) can be accepted for any error or omission including negligence however caused.