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Frequently Asked Questions

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In the past, information about planning and organising a funeral was difficult to find, leaving people frustrated, helpless and alone.

However, more and more people are now using the internet to search individual business web sites. Yet individual company websites may not provide consumers with independent, trustworthy and objective information. They only tell potential customers what they want them to know so they can retain control over their funeral arrangements and “up sell” funeral services and products customers do not need.

Most funeral companies don’t provide an itemised invoice for the cost of a funeral. This makes it hard for you to compare quotes and avoid being over charged for things you never asked for, don’t want or need.

The important questions are:

  • Have you obtained at least three quotes?
  • Have you received an itemised quote from the funeral company?
  • Have you considered a Do It Yourself funeral?

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Peter Erceg is the Owner and Founder of eziFunerals. He has had a long history within the funeral industry, and is a published author of ‘What Kind Of Funeral: A self help guide to planning a meaningful funeral’. Prior to eziFunerals, Peter worked in the public sector and health industry for more than 30 years. The views and opinions expressed on posts are those of the author and do not necessarily reflect the opinions of eziFunerals and members.

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