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Chapter House Funerals - Funeral Director in New Gisborne

372 Barringo Road, New Gisborne VIC, Australia

03 9855 0155

03 9855 0155

admin@chapterhouse.com.au

http://www.chapterhouse.com.au

About Us

Chapter House is a family-owned and operated funeral home dedicated to providing compassionate and personalised services during the challenging times in people's lives. With our extensive experience, we take pride in our empathy, integrity, and utmost care.

From the initial conversation onward, we stand by your side at Chapter House. Whether we receive a phone call from a hospital, a family member, or a friend, our Funeral Directors are available around the clock to take your loved one into our compassionate care. Together, we create a meaningful narrative that respects, honors, and celebrates the uniqueness of each individual. We understand that this is their story, to be told at your own pace, and we offer our warmth and understanding throughout the process.

OUR SERVICES

Tree Planting Funeral Services -  Chapter House owns Wooling Hill Memorial Estate, we offer unique tree planting funerals that provide a meaningful and environmentally conscious way to honor your loved ones. Our tree planting funerals allow you to create a lasting tribute by planting a tree in their memory within our serene and picturesque grounds. It is a beautiful way to celebrate their life while contributing to the preservation of nature. Our dedicated team will guide you through the process, helping you select the perfect tree species and location that aligns with your loved one's wishes. As the tree grows and flourishes, it becomes a living symbol of their legacy, providing comfort and solace for years to come. Embrace the beauty of nature and create a lasting memorial with our tree planting funerals at Wooling Hill Memorial Estate.

Traditional Funerals - We provide traditional funeral services infused with a personal touch. These ceremonies can take place in a religious venue or a selection of alternative locations that we are happy to discuss with you. Following the ceremony, a second service can be arranged at a crematorium or cemetery. We adapt to your preferences and provide comprehensive support for you and your family. From coordinating flowers, music, and catering to designing order of service booklets, we collaborate with local artisans, including jewellers and florists, to ensure every detail is perfect, no matter how small.

Epitaph, Direct Cremations - Sometimes, a simple approach is all that is needed. Our Funeral Directors handle the transportation of your loved one to the final resting place with care and efficiency.

Memorials - A memorial is an unconventional gathering that defies norms. It can be held in a local park, a beloved bar, a private gallery, a beautiful winery, or even a family home. It has the freedom to take place anywhere, anytime, and is guaranteed to be as unique as the individual being celebrated. Our Funeral Directors assist you in securing a venue and help organize aspects such as music, readings, invitations, and refreshments. The key aspect to remember is that a memorial service has no set rules—it is simply whatever feels right to you. Just as each life is distinct, each story can be narrated in its own way.

Novella, Children & Infants - The loss of a child or infant is an incredibly painful experience. Regardless of how brief their life may be, their story deserves to be told. When young ones are involved, families often feel lost and isolated. We specialize in this area and provide support tailored to your needs, whether it involves organizing a traditional service or delaying a memorial until the time feels right to bid farewell. Our custom-designed European infant hearse, the first of its kind in Australia, is tastefully appointed and appropriately sized, offering a more suitable means of transportation than the conventional adult hearse.

Disclosure: Chapter House Funerals is a family-owned and operated business - the family also own and operate Wooling Hill Memorial Estate and Algordanza Memorial Diamonds Australia.

 

 

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Customer Reviews

Heather Odgers July 11, 2024

Our family were extremely pleased with the support and attention to detail we experienced on the loss of our precious mum. Information about what we could expect, and follow through was exceptional. All our requests were met in a timely way with Troy offering advice and suggestions to help us navigate each stage. Wooling Hill setting is so beautiful, restful and calming. Our service in the chapel, our memory walk through the garden and gorgeous memorial booklet were all perfect. Erin, our celebrant was the perfect choice as recommended by Troy. Her compassion, and care both prior to and on the day was outstanding. We were so impressed with the catering choices we selected. Absolutely first class presentation, quality and variety. Our family has very beautiful memories of a very lovely day to celebrate our wonderful mum.

Winston Giles July 11, 2024

I simply can't recommend Chapter House highly enough. When my Father passed last year, my family and I were beyond relieved to have Troy and his team handling the funeral for us. From the moment we met with Troy, we knew that we were in good hands. His knowledge, understanding, compassion and particularly the attention to detail was incredible. Through the entire process we found everything was handled perfectly, and with the sincerity that the occasion required. I am incredibly grateful to Troy for all that he did for me and my family. An impeccable service.

Graeme B July 11, 2024

A big 'thank-you' to Troy and his team at Chapter House for their compassion and guidance provided to me and family members earlier this year after the passing of my wife, Gabby. From my first phone enquiry onwards, I always received prompt responses to the questions I had and importantly, was guided by Troy through the options and arrangements I could make to ensure Gabby's funeral truly reflected her, her life and her courage.

Brittany July 11, 2024

My partner and I couldn't be more grateful for Troy's genuine care and support during what was a very traumatic time for us. Troy was incredibly compassionate and kind and we are so thankful he was there to support us. Everything was done so smoothly and we couldn't recommend him more highly. Thank you Troy & Chapter house.

Contact This Funeral Home

03 9855 0155

Pricing

Estimated Cost (Direct Cremation)
$3,750 – $3,900

Pricing varies depending on the service selected. Contact us for a full itemised quote with no obligation.

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