Finding a pre paid funeral plans after death is not straightforward.

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eziFunerals provides a free service to help you find details of lost prepaid funeral plan

1. Check through your loved ones’ paperwork for a prepaid funeral plan (or more likely for older people, an insurance policy).

2. For lost prepaid funeral plans, try or TRACE A PREPAID FUNERAL PLAN service. Not all funeral directors who well prepaid funeral plans are members. However, we can cross-check against our members and the list of companies we partner with.

3. At the same time, we can check our customer database to see if your loved one has an account with us. eziFunerals allows our customers to store important documents in a private and secure Dashboard.

4. Check bank statements for payments to prepaid funeral plans, then call them. For prepaid funeral plans, payment may have been a lump sum, many years ago.

How to avoid having a lost Prepaid Funeral Plan

Make sure your family knows about your prepaid plan, whether it be a proper prepaid plan or a life insurance policy, and how to claim on it as doing the wrong thing may invalidate it.

Ensure both you and your family fully understand what is paid for and what is not covered. We are surprised by the number of people buying plans over the phone without seeing the full terms and conditions.

Always have the paperwork with other important documents in a designated folder that the family can find easily.

Never pay for a funeral plan in cash as there is less of a record of payment.

When moving house, tell your prepaid funeral plan provider. The cost may vary in the new area with some plans.

Can I store my prepaid funeral Plan with eziFunerals?

Did you know you can upload and store your prepaid funeral plan and other important end-of-life documents with eziFunerals.

eziFunerals provides a free personal and secure vault to store funeral plans, wills, videos, photographs, and much more. This will help make your family aware that you have specific funeral wishes and other end-of-life documents.

How it works:

1. Create a free customer account.

2. appoint one or more funeral guardians to carry out your funeral wishes, in the event of your death.

3. Upload important documents, photographs and important records to help your family manage your affairs upon your death.

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Peter

Peter Erceg is the Founder and Owner of eziFunerals — Australia’s Independent Funeral Planning Authority. With more than 40 years of experience in government and public health, Peter has become one of the country’s leading voices on funeral transparency, consumer rights, and ethical funeral practices. Through eziFunerals, Peter has built a national platform that empowers Australian families to make informed end-of-life decisions — free from pressure, commissions, and confusion. His goal is simple: "to help every Australian plan smarter, save money, and choose funeral services with confidence." 🕊 eziFunerals was founded by Peter in 2011, as an independent funeral comparison and planning platform that allows consumers to: • Compare local funeral directors and transparent quotes, • Understand real funeral costs across Australia, and • Connect with trusted, independent funeral homes that uphold the Fair Funeral Promise. As Australia’s Independent Funeral Planning Authority, eziFunerals is recognised by media, consumers, and funeral professionals for its leadership in price transparency and consumer protection. “We believe every family deserves a fair, dignified, and affordable farewell — without hidden fees or sales pressure.” 📘 Peter is the author of What Kind of Funeral: A Self-Help Guide to Planning a Meaningful Funeral, a practical guide that has helped thousands of Australians understand their options and avoid unnecessary costs. He regularly contributes articles and commentary on: • Funeral cost transparency and industry reform, • Prepaid funerals and consumer protection, • Emerging trends in eco-friendly and digital memorials, and • The role of AI and technology in end-of-life planning. 🎙 Peter and eziFunerals have been featured in major Australian media outlets including ABC News. His insights continue to shape the national conversation on funeral costs, consumer rights, and ethical practices in the funeral industry. ⚖️ Disclaimer: The views and opinions expressed by Peter Erceg are his own and do not necessarily reflect those of eziFunerals or its members. The information provided on this site is general in nature and should not be taken as personal, legal, or financial advice. Consumers are encouraged to conduct their own research and compare funeral services that best meet their needs and circumstances.