You’re just not sure what to say or the right way to approach the mourning person you’d like to talk to. You are likely to be met with many questions as a mourner and just don’t know the proper funeral protocol to manage those difficult situations.

Some things to say/keep in mind at a funeral

  • You should be a good listener. Let friends and family speak to each other about their loved one and death. Don’t press them if they don’t want to think about it. Depend on the needs of the survivor.
  • Respond by name to the deceased and remember his or her career.
  • Encourage the family to prepare a wake, funeral, and burial (even if it’s cremated), if you’re in the right position. Ask for support in making arrangements.
  • Send flowers with a note or offer a donation to a charity or suitable research organisation.

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About eziFunerals

eziFunerals supports individuals and families cope with end of life decisions, death and funerals. We are an independent, Australian-owned and operated company. We are not part of any other funeral company.

Our member Funeral Directors are chosen for their knowledge, quality, service, personalisation and experience. They go above and beyond, and will take the time to support the family.

For more information or to make contact with a trusted Independent funeral director, call eziFunerals on 1300 236 402 or visit www.ezifunerals.com.au.

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Peter Erceg is the Owner and Founder of eziFunerals. He has had a long history within the funeral industry, and is a published author of ‘What Kind Of Funeral: A self help guide to planning a meaningful funeral’. Prior to eziFunerals, Peter worked in the public sector and health industry for more than 30 years. The views and opinions expressed on posts are those of the author and do not necessarily reflect the opinions of eziFunerals and members.