Frequently Asked Questions

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Replying to Client reviews

When a Client provides a review for your funeral home, you have the option to submit a public reply. Public replies are visible alongside the review on your profile and are visible to anyone visiting that page. Replying to reviews is a great way to: Thank the customer and acknowledge a positive review. Reply to any potentially negative reviews and work with the customer to make it right.

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Peter is the Founder & Owner of eziFunerals Pty Ltd. Published Author - ‘What Kind Of Funeral?, Vivid Publishing. He has a long family history within the funeral industry and understands the issues faced by both consumers and funeral directors when arranging a funeral from Cradle2grave®.

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