EZIFUNERALS PLANNING AND BIDDING SERVICE
- What are the costs to register as a Client?
- Is eziFunerals the right option for me?
- What are the benefits of using eziFunerals over selecting a funeral director myself?
- How much money can I save using eziFunerals?
- How does eziFunerals compare to other funeral sites?
CREATING A FUNERAL PLAN
- Why should I create a funeral plan?
- How do I create a funeral plan?
- What information is contained in My Funeral Plan?
- What happens after I have created My Funeral Plan?
- I signed up for an account, but I can’t log in to see my funeral plan?
- What if I want to go back in and change something after I’ve completed my funeral plan?
GET FUNERAL BIDS
- What are Funeral Bids?
- How does eziFunerals Bids work?
- Do I Need to Register to Get Funeral Quote Requests
- How do I search and select for Funeral Directors to request Bids?
- How many funeral directors will be invited to bid on my funeral plan?
- I don’t see too many Funeral Directors in my City. Should I still Get Bids?
- Is there a fee to get funeral quotes online?
- What happens after I send my Funeral Bid request?
- What information does the Funeral Director receive with my request?
- Where do I find the bids I’ve received from Funeral Directors?
- How do I compare bids from funeral directors?
- Why haven’t I received bids on my funeral plan?
SELECTING A FUNERAL DIRECTOR
- How do I select a Funeral Director?
- What to consider when selecting a Funeral Director?
- Does eziFunerals receive commissions from Funeral Directors?
- I am satisfied with the service conducted by the Funeral Director. How can I recommend them to other clients?
- What if I have a dispute with a Funeral Director?
PAYING FOR FUNERAL EXPENSES
- How do I pay for the funeral?
- What are my funeral payment options with eziFunerals?
- What is Funeral Crowdfunding?
- I need a Funeral Loan. How do they work?
- What are Funeral Bonds… and how are they different to funeral insurance?
PLANNING A FUNERAL IN ADVANCE
- Why should I plan my funeral in advance?
- Is outlining my funeral wishes in my Will good enough?
- Record Important Information
WHEN SOMEONE DIES
- Has someone passed away?
- When Someone Dies At Home
- When Someone Dies In A Hospital or A Nursing Home
COPING WITH DEATH
ARRANGING THE FUNERAL
- When can I arrange the funeral?
- What are my funeral arrangement options?
- Who can make the arrangements?
RELIGIOUS AND CULTURAL CUSTOMS
- Protestant
- Church of Jesus Christ of Latter-Day Saints (Mormon)
- Greek Orthodox
- Hindu
- Jehovah's Witness
- Judaism
- Maori
- Muslim
- Seventh Day Adventist
- Sikh
FUNERAL COSTS
- Understanding Funeral Costs
- Three Parts of Quotation from Funeral Directors
- Who is responsible for the costs of a funeral?
FUNERAL CHOICES
- Coffins and caskets
- Eco funerals
- Cremation urns
- Floral Arrangements
- Funeral Donations
- Funeral Music
- Funeral Tributes and Pictures
- Funeral caterers
- Funeral directors
- Funeral poems
- Funeral and obituary notices
- Doves, butterflies, balloons
- Funeral stationery
- Funeral transport
- Funeral wakes and venues
- Gifts and jewellery
- Memorials and monuments
- Pall bearers
- Preparing a eulogy
- Single or double service?
- Viewing the deceased
WHY JOIN EZIFUNERALS
- Why should my Funeral Home join eziFunerals?
- Is eziFunerals trying to replace the services of Funeral Directors?
- Will eziFunerals online services force funeral prices down?
- Our business is going well and we’re happy with our current methods. We don’t need to change?
- Many of our clients are elderly. They won’t use the internet to connect with us?
GETTING STARTED
- Selecting Your Service Area
- How to create a free trial
- How to list your profile pricing costs
- How to Create A Free Trial
MY COMPANY PROFILE
- Uploading Images on my Company Profile
- Who sees my Company profile?
- How do I edit and add content to my profile?
- Who sees my eziFunerals profile?
- What makes a great profile?
- What info must I provide to build my profile?
- Do you verify my information?
- How to List Pricing To Your Profile
FUNERAL QUOTE REQUESTS
- What is a funeral quote request?
- How will funeral quotes requests help my business?
- How much does it cost to receive funeral quote requests?
- What type of funeral quotes requests are generated?
- How are funeral quotes requests generated?
- What information will I receive from the Client?
- What happens if I receive ‘fake’ or ‘false’ quote requests?
- How can I check how many quotes requests I have received?
- Why can’t funeral clients search by postcode?
- How can I convert quote requests into paying and loyal customers?
- How will I be billed for funeral quotes requests?
CREATE ITEMISED QUOTES
MANAGING CLIENT QUOTE REQUESTS
- How to manage incoming quote requests
- Declining a Quote Request
- How do I contact Clients about their quote request?
- Requests you send me don't match where I operate
- Getting too many or too few quote requests?
- Who makes quote requests for services through eziFunerals?
RESPONDING TO QUOTE REQUESTS
- How much do Funeral Directors typically quote?
- The Clients’s budget in their funeral plan is too low! Should I still bid?
- When I submit a quote, can I just encourage the Client to go off eziFunerals & work with me directly?
- How do I send a funeral quote to a Client?
- Why aren’t there any quote requests in my area?
- What does it mean if a quote request is closed?
- How do I contact Clients about their quote request?
- Do the Clients pay me through eziFunerals?
- Presenting a Winning Quote
MY ACCOUNT
- What communication channels are available to contact you?
- How do I change my password?
- I forgot my password. How do I reset it?
