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Frequently Asked Questions

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On The Day Of The Cremation

On the day of the funeral, you will need to have obtained and prepared the coffin and ensure that you have all the necessary paperwork to meet the relevant State and crematorium requirements.

1. Identification Form

On the day of the funeral, you will also be required to provide an Identification Form. This form requires you to certify that the body in the coffin is in fact the deceased person named on the Medical Certificate of Cause of Death, and whose name appears on the metal plate on the lid of the coffin.

This identification process is to be done prior to the coffin being sealed.

List of paperwork required at time of cremation is as follows:

  • Single Funeral Permit
  • Application for Cremation
  • Permit to Cremate
  • Identification Form
  • Proof of purchase of Public Liability insurance for $5,000,000
  • Proof of Payment of relevant cemetery fees

2. Ashes

The ashes are generally available for collection from the Crematorium 48 hours after cremation takes place.

You can nominate to collect the ashes by selecting that option on the Application for Cremation or you can advise the crematorium at a later date should you wish to collect on a certain day and time.

The ashes can be collected in person by the Administrator (i.e. the person whose name is provided on the relevant forms).

In the event that the Administrator is not able to personally collect the ashes, he/she may provide a letter of authority together with acceptable identification (e.g. Driver’s Licence) for an agent to collect the ashes.

If you are undecided regarding the placement of the ashes, the crematorium will generally hold the ashes for up to six months free of charge and post out brochures to the Administrator. If the ashes are not placed with a memorial or collected within six months, a storage fee per month may be charged. The crematorium may also dispose of the ashes in accordance with any laws if arrangements have not been made for them to be placed or held beyond the six-month period.

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Peter Erceg is the Owner and Founder of eziFunerals. He has had a long history within the funeral industry, and is a published author of ‘What Kind Of Funeral: A self help guide to planning a meaningful funeral’. Prior to eziFunerals, Peter worked in the public sector and health industry for more than 30 years. The views and opinions expressed on posts are those of the author and do not necessarily reflect the opinions of eziFunerals and members.

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