A formal visitation provides a time and place for friends to offer their expressions of sorrow and sympathy. The obituary should tell you the visitation hours and when the family will be present, or you may call the funeral home for this information.
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When you’re attending a funeral, you’re going to support the family and share your sympathy with your embrace or hand. You don’t feel like you need to avoid talking about the person who died. Speaking will help start the grieving process. If you were the deceased’s friend, but not comfortable with the family, introduce yourself immediately.
The simple presence of you will mean a lot to the family. For the entire visitation, you don’t need to stay, but try not to leave during any prayers that may be offered.

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About eziFunerals
eziFunerals supports individuals and families cope with end of life decisions, death and funerals. We are an independent, Australian-owned and operated company. We are not part of any other funeral company.Our member Funeral Directors are chosen for their knowledge, quality, service, personalisation and experience. They go above and beyond, and will take the time to support the family.
For more information or to make contact with a trusted Independent funeral director, call eziFunerals on 1300 236 402 or visit www.ezifunerals.com.au.
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Peter Erceg is the Founder and Owner of eziFunerals — Australia’s Independent Funeral Planning Authority.
With more than 40 years of experience in government and public health, Peter has become one of the country’s leading voices on funeral transparency, consumer rights, and ethical funeral practices.
Through eziFunerals, Peter has built a national platform that empowers Australian families to make informed end-of-life decisions — free from pressure, commissions, and confusion. His goal is simple: "to help every Australian plan smarter, save money, and choose funeral services with confidence."
🕊 eziFunerals was founded by Peter in 2011, as an independent funeral comparison and planning platform that allows consumers to:
• Compare local funeral directors and transparent quotes,
• Understand real funeral costs across Australia, and
• Connect with trusted, independent funeral homes that uphold the Fair Funeral Promise.
As Australia’s Independent Funeral Planning Authority, eziFunerals is recognised by media, consumers, and funeral professionals for its leadership in price transparency and consumer protection.
“We believe every family deserves a fair, dignified, and affordable farewell — without hidden fees or sales pressure.”
📘 Peter is the author of What Kind of Funeral: A Self-Help Guide to Planning a Meaningful Funeral, a practical guide that has helped thousands of Australians understand their options and avoid unnecessary costs.
He regularly contributes articles and commentary on:
• Funeral cost transparency and industry reform,
• Prepaid funerals and consumer protection,
• Emerging trends in eco-friendly and digital memorials, and
• The role of AI and technology in end-of-life planning.
🎙 Peter and eziFunerals have been featured in major Australian media outlets including ABC News.
His insights continue to shape the national conversation on funeral costs, consumer rights, and ethical practices in the funeral industry.
⚖️ Disclaimer: The views and opinions expressed by Peter Erceg are his own and do not necessarily reflect those of eziFunerals or its members.
The information provided on this site is general in nature and should not be taken as personal, legal, or financial advice.
Consumers are encouraged to conduct their own research and compare funeral services that best meet their needs and circumstances.