Nearly two years after CBC Marketplace exposed the common practice of aggressive sales tactics at the largest publicly owned funeral home chain in Canada, another hidden camera investigation has revealed new examples of upselling and rule-breaking by some staff. Arbor Memorial was the subject of a 2017 investigation, which revealed huge markups, confusing charges and pushy […]

As more people get closer to end of life, we are not adequately prepared for our deaths. According to a recent Australian Seniors Insurance Agency’s Circle Of Life Study of over-50s, 82% think about their death at least occasionally or more. Yet, only 17% are planning for their funeral in advance. Although we want to […]

Thursday 22 March 2018 TAL Direct Pty Ltd (TAL) will offer refunds totalling $900,000 to 1,200 Insuranceline branded funeral insurance customers. TAL reported to ASIC that it had failed to switch off annual cost of living increases to premiums and cover after customers reached the age of: 75 for the Over 50s/55s Insurance Plans, and […]

The following information deals with some issues you may face in dealing with death, when someone passes away suddenly or traumatically, and making the funeral arrangements.   What is a coroner? The coroner’s office is responsible for investigating unexplained deaths. In Australia, each state or territory has its own coroner’s court responsible for these investigations. […]

THE DEATH OF A LOVED ONE is a difficult time for everyone. For most of us, coping with death and planning a funeral is one of the most difficult things we will ever be asked to do. It can be a very emotional and difficult time. The following information deals with some issues you may […]

Funeral poems are a great way to share how you feel about someone you have lost and pay tribute to the memories that you hold dearest. Below is a popular funeral poem from our collection.   Those we love remain with us by Mary Alice Ramish Those we love remain with us for love itself […]