No regrets: Get the right cremation
There is no room for regret when fulfilling your loved one’s final wishes.
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Unfortunately, there have been many families who have suffered the heartache that stems from choosing the wrong cremation provider. The effects of even the smallest mistake can be devastating and cannot be undone.
When deciding on a funeral director, information, knowledge, and diligence are your best allies. eziFunerals recommends you consider the following guidance before making your decision.
Don’t assume that all cremation providers are the same
Just because funeral homes advertise cremation, does not mean that you will receive the same level of service. Do they follow a code of ethics? How can you be sure the cremated remains you receive are those of your loved one? Avoid heartache and regret by taking the time to ask questions and learn more about the cremation process.
Don’t make your decisions based on price alone
Understandably, we are all price-conscious today, and new online companies are spending lots of money on advertising cheap cremation services. However, making decisions based on price — and price alone — can lead to regret later on. What’s behind that low price? What does it include, and more importantly, what’s being left out?
When a funeral director cuts corners, it leaves a lot of room for mistakes to happen. Don’t just look at the bottom line; look for the quality and service you’ll receive for the cost.
Make sure they quote you the complete cost
Some funeral directors may quote you a low price, only for you to find out later that not all the costs of cremation were included. Make sure they quote you all the costs, including transfer of the deceased to the funeral home, professional service fees, care of the deceased, and cremation.
Don’t underestimate the importance of face-to-face contact
New online funeral companies get you to purchase a cheap cremation online or by phone and this has our alarm bells ringing. Don’t overlook the value of personal contact when deciding on a cremation provider.
Before you entrust your loved one into someone else’s care, be sure to schedule a face-to-face visit to meet the staff and inspect the facility. Things to look out for. Is the funeral home clean? Well-organized? Do they take the time to explain the process to you? An in-person visit and inspection can help make you feel more confident about your decisions.
Remember to ask about guarantees
The cremation itself is an important, emotional event that has to be done right the first time. When a cremation provider truly believes in the services they provide, they will offer some sort of guarantee. Be sure to ask if your cremation provider offers one and have them explain it to you in detail.
Don’t overlook the importance of a gathering or memorialisation
While direct cremation (a cremation without a service), is an option that some families choose to take, many people later regret the decision. That’s because holding a gathering or service allows both family and friends an opportunity to express their grief, share their memories, and allows them the chance to say goodbye in a meaningful way.
The choice of cremation also offers a variety of ways to honour the life of your loved one. From burials to scatterings, butterfly releases to monuments, life can be celebrated as uniquely as it was lived.
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Peter Erceg
Peter Erceg is the Founder and Owner of eziFunerals — Australia’s Independent Funeral Planning Authority. With more than 40 years of experience in government and public health, Peter has become one of the country’s leading voices on funeral transparency, consumer rights, and ethical funeral practices. Through eziFunerals, Peter has built a national platform that empowers Australian families to make informed end-of-life decisions — free from pressure, commissions, and confusion. His goal is simple: "to help every Australian plan smarter, save money, and choose funeral services with confidence." 🕊 eziFunerals was founded by Peter in 2011, as an independent funeral comparison and planning platform that allows consumers to: • Compare local funeral directors and transparent quotes, • Understand real funeral costs across Australia, and • Connect with trusted, independent funeral homes that uphold the Fair Funeral Promise. As Australia’s Independent Funeral Planning Authority, eziFunerals is recognised by media, consumers, and funeral professionals for its leadership in price transparency and consumer protection. “We believe every family deserves a fair, dignified, and affordable farewell — without hidden fees or sales pressure.” 📘 Peter is the author of What Kind of Funeral: A Self-Help Guide to Planning a Meaningful Funeral, a practical guide that has helped thousands of Australians understand their options and avoid unnecessary costs. He regularly contributes articles and commentary on: • Funeral cost transparency and industry reform, • Prepaid funerals and consumer protection, • Emerging trends in eco-friendly and digital memorials, and • The role of AI and technology in end-of-life planning. 🎙 Peter and eziFunerals have been featured in major Australian media outlets including ABC News. His insights continue to shape the national conversation on funeral costs, consumer rights, and ethical practices in the funeral industry. ⚖️ Disclaimer: The views and opinions expressed by Peter Erceg are his own and do not necessarily reflect those of eziFunerals or its members. The information provided on this site is general in nature and should not be taken as personal, legal, or financial advice. Consumers are encouraged to conduct their own research and compare funeral services that best meet their needs and circumstances.