How to thank a funeral director? During a time of loss, it’s common to feel lost, overwhelmed, and a little anxious. So, when one of our member funeral homes steps into your grief and provides top-quality care and compassionate service, it can feel like a sense of relief. You don’t have to do this alone – there are people to help.

Our members are Australian, family owned and independent funeral directors. When you use an independent funeral director with eziFunerals, you may find that you make a trusted companion for life. They are there to support you throughout the process and provide you with compassionate, authentic support before, during and after the funeral. And that’s exactly how a funeral service should be. It’s not uncommon for our member funeral directors to remain in touch with their customers after the funeral is over. Sometimes they call up to see how the family are coping.

But what can you do when you’ve received excellent service from one of our member funeral directors? You may want to thank them personally. Here are some simple ways you can express your gratitude to the funeral directors and staff who take extra care and make a difficult time a little bit easier.

Write a thank you card

Thank you Card

One of the simplest and most touching ways you can say thank you is through a handwritten card. By taking time to thoughtfully select a card and add your own words to it, you can really make the funeral director and staff feel good about the work they have done. Plus, your words give them confidence knowing that their role was important to your grief journey and that they really did help you during your time of loss. That’s what matters most – knowing they took care of you and your family well!

Leave a Google review

Leaving a review on Google or their Facebook page is an excellent way to thank a funeral director. Not only will they have a chance to read your words of gratitude, others in the community will also see what you have rated our member funeral director. In a time when reviews help people choose many services, leaving a positive review can really help our funeral directors gain credibility in the community and become a resource for more area families during times of grief and loss. If you aren’t sure how to leave a review, ask the funeral director.

Give the gift of food

Who doesn’t love good food? Whether it’s a box of chocolates, homemade cakes or, or even a coffee card, there are so many ways to say thank you with food. Simply choose an option that’s easy and meaningful to you and why not include a note. Funeral directors and staff work long hours and take few breaks, so you can bet that anything you drop off will be eaten and fully enjoyed!

Sign up for a video testimonial

Video Testimonial

Many of our member funeral directors are finding new ways to get testimonials from their valued customers. For some funeral directors, that means spreading the word about their services through video. If you would like to help one of our member funeral directors, consider signing up to give a personal testimonial. Think of it like a review but recorded! When other families hear your story, they will be even more comfortable choosing one of our members for their own funeral care needs, when the time comes.


Offer a hug or handshake

For those of you who are huggers, feel free to give your funeral director and other staff members a hug. They know how hard it is to lose a loved one and have personally experienced the roller coaster of emotions you’ve been through. Knowing that they made a difference in your life is all the thanks they need. And a hug speaks volumes! Of course, if you aren’t a hugger, no problem. Shake a hand or pat a shoulder instead. Pairing your words of gratitude with a small physical expression makes their day!

Make a personalised gift

personalised gift for funeral directors

Why not consider something else entirely and use your creativity to thank our funeral directors and staff. Knit scarves. Crochet beanies. Paint a mini canvas. You can give a handmade gift to each individual person, or you can create something that will grace their funeral home as a keepsake, like a handmade pillow for a chair or couch. No matter what you love making, you can use your talent to say thank you.

Feel free to take these suggestions and run with them (one or even all of them). However, remember that you aren’t limited to these ideas. They are a starting place for your own creativity and imagination. And really, anything you do will touch the hearts of our member funeral directors and staff – you can count on it!

Independent Funeral Directors

About eziFunerals

eziFunerals supports individuals and families cope with end of life decisions, death and funerals. We are an independent, Australian-owned and operated company. We are not part of any other funeral company.

Our member Funeral Directors operate in Sydney, Melbourne, Brisbane, Perth, Adelaide and Australia wide. They are chosen for their knowledge, quality, service, personalisation and experience. They go above and beyond, and will take the time to support the family.

For more information or to make contact with a trusted Independent funeral director, call eziFunerals on 1300 236 402 or visit

Avatar photo

Peter Erceg is the Owner and Founder of eziFunerals. He has had a long history within the funeral industry, and is a published author of ‘What Kind Of Funeral: A self help guide to planning a meaningful funeral’. Prior to eziFunerals, Peter worked in the public sector and health industry for more than 30 years. The views and opinions expressed on posts are those of the author and do not necessarily reflect the opinions of eziFunerals and members.